I don’t know what was going on with the directional pad on my Orange C500, but it was bugging me and I prefer Phone Edition devices so I put it away for a couple weeks. Orange has been totally unresponsive with my requests for assistance with the device so I basically gave up on it. Peter has been interested in it so I fired it up and now it works like a champ. I don’t know what was going on or if there was a software issue, but the C500 is working great now. I am tempted to keep it, but since I prefer Phone Edition devices I am selling it to Peter at a cut rate price in hopes that he gets more use out of it than I did.