I wanted to prepare for ways to connect while in London so I updated my T-Mobile EDGE data plan to the EDGE and WiFi plan a couple days befor e departing. The problem is that I never received any login information for the T-Mobile Hotspot account and had no way to connect once I arrived in London. As a result, the new service was useless to me. I then came home and requested that my account be restored to what I had, the $19.99 unlimited data plan. I actually received a couple emails back from them stating that I never had a data plan on my account and that the $19.99 plan hasn’t been offered for a couple years. I told them to check my bills for the last year and see what was on my bill. They then replied that yes I did have that plan, but that plan is no longer available so I was stuck paying $29.99 a month even though I would never use the T-Mobile Hotspot access.
I then actually considered signing up with another carrier for data, but T-Mobile gives me a very strong signal at home so right now this doesn’t make a lot of sense. I then told them to drop my unlimited data plan and just add the $5.99 t-zones data plan. The guy on the phone said that t-zones only allowed you to browse wap sites, but after getting my account setup I can access everything I did before using S60 and Windows Mobile devices. I haven’t tried any instant messaging client out yet, which may not work. However, I don’t really use IM on my devices.